Please have your driver’s license or state identification card and social security number ready at the time of your appointment as your identity will need to be verified. If you are a POA or guardian representing a claimant, you must present the appropriate legal documents at the time of the appointment.
- Appointments are only for unemployment customers and the specific issues listed.
- The following
situations require additional investigation by staff. Please make sure you have responded to fact
finding sent by the agency through your MiWAM account. These items will not be resolved during your
appointment time.
- Pending Payments/Payments pending manager review
- Additional claim indicators
- Appointments do not include the option of filing new claims
- This appointment is not transferrable to another person.
- If the schedule is full (no times showing) please try to schedule at a later time. Please continue to try to reach UIA Customer Service at 1-866-500-0017 or log into your MiWAM account and chat with an agent Monday – Friday 8a.m. to 5p.m. Eastern Time
- Please note, duplicate appointments will be cancelled. The earliest appointment will be saved.
*For phone or virtual appointments, please search through each available calendar to find an open time slot.
**For in person appointments, please select the location nearest to you. When you complete “your information”, step 2, please also provide the reason for your visit. You must arrive at the UIA local office at your scheduled time or be subject to rescheduling. Customers will be required to wear a mask.
If you have COVID symptoms or have been exposed and present high risk, please do not report to our Local Offices. We encourage you cancel your in person appointment and schedule a virtual appointment so that you may be assisted.
